Survey Results: What Do E-Commerce Customers Expect in Packaging?

Does e-commerce packaging really make a difference?

E-commerce packaging has come an incredibly long way in a relatively short amount of time. What once started with simple, standard brown boxes has evolved into a custom experience for shoppers. With companies like Bulu Box getting press and social media attention based on great packaging design – your e-commerce packaging is now part of your brand.

Shorr Packaging surveyed hundreds of adult e-commerce shoppers throughout the United States to understand the following:

  • Do customers notice custom packaging?
  • Does custom packaging impact their decision to purchase again?
  • What's is irritating about e-commerce packaging?
  • Is returnable packaging a factor?

Want the full details of the custom packaging survey and actionable insights for your e-commerce business? Fill out the form to the right to download today!

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